Shipping policy
Delivery Policy
Subject to availability and receipt of payment, orders will be processed within 2 working days, and delivery will be confirmed via phone call, SMS, or email. Communication may also include third-party courier companies.
Delivery Methods and Costs
We ship only in South Africa
- All orders have a flat rate of R150
All door-to-door deliveries are facilitated by The Courier Guy but may be subject to change without prior notice.
Estimated Delivery Times
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Local and National Orders:
- Eco – Road Freight (via The Courier Guy): Typically 2-4 business days.
- PostNet: Typically 2-4 business days (this option is not offered at checkout but can be arranged upon request by contacting us at online@miasangling.co.za).
What Happens if I Don’t Receive My Package?
If you do not receive your package within the estimated delivery timeframe, please contact us immediately.
All packages include a tracking number. We will follow up with the courier company to resolve any delivery issues.
Will I Have to Pay Any Taxes or Import Duties?
- South Africa: VAT is included in the price, and no additional duties apply.
We cannot be held responsible for any delays etc. caused by any of the courier companies
Defective Products
For any defective products, please refer to our Returns and Refunds Policy.