Xplorer Expedition Rod & Reel Vault

We offer shipping across South Africa. When you place an order, we will provide estimated shipping and delivery dates based on your items' availability and your chosen shipping options. Shipping rates are weight-based and rounded up to the next full pound. Please note that free delivery is available for orders over R1000.

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Disclaimer
The images displayed on our website are for illustration purposes only. The actual product may vary from the picture shown. We reserve the right to make changes to our products without prior notice.

Important Notice
Please note that the colors, designs, and other visual representations of our products may not be entirely accurate due to variations in display settings, lighting, and other factors.

Clarification
If you have any questions or concerns about our products or images, please contact our admin team for clarification. We strive to provide accurate information, but we cannot guarantee the accuracy of images.

Contact Us
For any inquiries or clarification, please email us at [admin email] or contact us through our website.
Thank you for your understanding.